Privacy Policy

1. Introduction

Synergy Foreclosure Solutions ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit information through our forms.

2. Information We Collect

We may collect the following types of information:

• Personal Identifiers: Name, phone number, email address, and property address.
• Financial Information: Approximate mortgage balance and amounts needed to bring a loan current.
• Situational Information: Details about your foreclosure situation, desired outcomes, and any other information you voluntarily provide.
• Usage Data: IP address, browser type, pages visited, and time spent on our website (collected automatically via analytics tools).

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide information about our foreclosure assistance programs.
• Contact you via phone, email, or SMS/text message regarding your inquiry (with your consent).
• Schedule consultations and follow up on your case.
• Improve our website and services.
• Comply with legal obligations.

4. SMS / Text Message Communications

If you opt in to receive SMS/text messages from Synergy Foreclosure Solutions, you consent to receive text messages at the phone number you provided. These messages may include:

• Confirmation of your inquiry submission.
• Follow-up information about your foreclosure situation.
• Information about our programs and services.
• Appointment reminders and scheduling updates.

Message and data rates may apply. Message frequency varies based on your inquiry and our communications with you.

To opt out: Reply STOP to any text message at any time to unsubscribe. You will receive a confirmation message and will no longer receive SMS messages from us.

For help: Reply HELP to any text message or contact us at 770-525-7730.

Consent to receive SMS messages is not a condition of any purchase or service. You may withdraw your consent at any time without affecting your ability to receive our services.

5. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business (e.g., CRM platforms, scheduling tools), subject to confidentiality agreements.
• Legal Requirements: We may disclose your information when required by law or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not share your personal information or phone number with third parties for their own marketing purposes.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Cookies and Analytics

Our website uses cookies and similar tracking technologies, including Google Analytics, to analyze website traffic and improve user experience. You can control cookie settings through your browser preferences. By using our website, you consent to the use of cookies as described in this policy.

8. Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Opt out of SMS communications at any time by replying STOP.
• Opt out of email communications by following the unsubscribe instructions in any email we send.

To exercise these rights, contact us at 770-525-7730 or [email protected].

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: